Return & Refund Policy
Eligibility of Returns
Any product purchased from our website found to be (a) faulty; (b) damaged; (c) improper size/fitting; (d) missing parts/accessories OR (d) not as described can be exchanged/returned within the stipulated time.
Order whose return can be placed must qualify following parameters (a) in original condition with tags; (b) not a customized order; (c) unused; (d) unwashed (e) within stipulated return/refund/replacement timelines; AND (f) with bona-fide intention.
Standard Return & Refund request can be requested from the website within two (2) calendar days from the date of delivery of Product.
In case, return/refund timeline is mentioned at the product listing page; the listed timelines shall be given priority over the standard timeline.
It shall be the responsibility of the Customer to send back the Product to the Seller through registered post or courier and share it’s tracking docket id with us at firstname.lastname@example.org.
In case product delivered at Customer’s end is damaged or not as described, customer is required to share photographs of the product delivered at email@example.com.
Cost of return shipment shall be borne by Customer only however Seller can refund the same upon their discretion.
The Website reserves the exclusive right to offer exchange prior to grant approval for refund.
There will be no refund or exchange of custom products.
Upon successful return and retrieval of the Product at Seller’s end, refund shall be made to the original payment mode within seven (7) business days.
In case payment is made through Cash-On-Delivery (COD), Customer can share bank details for NEFT transaction.
No chargeback request shall be entertained for delivered product.
Dispute Resolution, Arbitration, Governing Law and Jurisdiction
This R&R Policy shall be governed by the laws as applicable at New Delhi, INDIA and the Parties herein agree to submit disputes arising between them out of or in connection with this Policy exclusively to the courts of New Delhi jurisdiction.